10最好的技术支持教程推荐

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特写 iPhone,显示 Udemy 应用程序和带笔记本的笔记本电脑有数以千计的在线课程和课程可以帮助您提高 技术支持 技能并获得 技术支持 证书。

在这篇博客文章中,我们的专家汇总了 10 个精选列表 最好的 技术支持 课程, 现在在线提供的教程、培训计划、课程和认证。

我们只包括那些符合我们高质量标准的课程。我们花了很多时间和精力来为您收集这些。这些课程适合所有级别的初学者、中级学习者和专家。

以下是这些课程以及它们为您提供的内容!

10最好的技术支持教程推荐

1. IT Deployments – Business & Technical Support Planning 经过 John Courtenay Udemy课程 我们的最佳选择

Learn the processes and considerations involved in new site deployments and migrations of newly acquired IT environments

截至目前,超过 25221+ 人们已经注册了这门课程,而且已经结束了 137+ 评论.

课程内容
“Introduction
Planning processes & service provisioning
Compatibility, services & software
Migration & post migration troubleshooting”

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2. Upgrading Computer Networks from Windows 7 to Windows 10 经过 John Courtenay Udemy课程

Learn how to plan and complete an upgrade from Windows 7 to Windows 10 for your organisation’s computer network

截至目前,超过 22926+ 人们已经注册了这门课程,而且已经结束了 134+ 评论.

课程内容
“Introduction
Windows 10 Versions, Auditing and Hardware Requirements
Department Communication & Application Compatibility
User Profiles, Missing User Data & Printer Drivers
32-bit vs 64-bit & Upgrade Priorities
Swap-Out Upgrades, Helpdesk Preparation & Old Equipment”

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3. IT Help Desk Professional 经过 “Paul Hill, Omar Dabbas” Udemy课程

“Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job”

截至目前,超过 18846+ 人们已经注册了这门课程,而且已经结束了 5883+ 评论.

课程内容
Course Introduction
Installing Windows 10
Mastering Networks
Printers
Active Directory Introduction
Useful Tools to Ease Your Life
Hardware
Course Conclusion

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4. “IT & Technical Support Guide to Helpdesk, Desktop & Servers” 经过 John Courtenay Udemy课程

“Learn how the different levels of IT technical support work, from service desk to infrastructure and server support”

截至目前,超过 16025+ 人们已经注册了这门课程,而且已经结束了 1078+ 评论.

课程内容
“Introduction
Service Level Agreements (SLAs) & Data Protection
Assessing User Ability & Password Security
User Self-Help (Level 0) & Service Desk (Level 1)
Desktop Support (Level 2)
Infrastructure, Server & Networks (Level 3) & Third Parties (Level 4)”

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5. Ultimate Linux Commands to crack L3 Tech Support Interview 经过 Sadanand Rudraiah Udemy课程

Linux command line-L3 Tech support Real Life Scenarios.

截至目前,超过 3254+ 人们已经注册了这门课程,而且已经结束了 152+ 评论.

课程内容
“Session 1- View and search server log files
Session 2 – Search for files in directories, check disk usage, compress and mail
Session 3 – Edit using VI, concatenate, compress and email files
Session 4 – trouble shooting long running jobs and unresponsive server
Session 5 – Copy files to and from remote servers
Trouble Shooting Advanced”

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6. Help Desk Professional: A guide to your IT career 经过 Zachary Avant Udemy课程

Master the Help desk position by working smarter and boost your career opportunities

截至目前,超过 3203+ 人们已经注册了这门课程,而且已经结束了 1068+ 评论.

课程内容
Introduction
Computer Hardware
Installing Windows
Using Windows 10
Printers
Networking
Server Hardware and Server 2016
Remote Desktop/Port Fowarding
Troubleshooting
Real Life Examples
Useful Tools
Conclusion

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7. ComputerCavalry: IT Help Desk Training for IT Professionals! 经过 Korey Sheppard Udemy课程

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT

截至目前,超过 2874+ 人们已经注册了这门课程,而且已经结束了 339+ 评论.

课程内容
Introduction

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8. IT Support Technical Skills Bootcamp 经过 Jobskillshare Community Udemy课程

Hands-on Technical skills for IT Support Professionals

截至目前,超过 1421+ 人们已经注册了这门课程,而且已经结束了 205+ 评论.

课程内容
“Introduction to the Bootcamp Training (Recorded)
Live Recording: Training Concept, VMware Basics, Server and Client
Active Directory and Group Policy Training
Inventory, Asset Management Systems
Software Installation and Software Deployment skills
Office 365 Administration for IT Support
Azure Management Skills for IT Support
Modern desktop management skills for IT support
Ticketing Systems Training for IT Support
CMD Training for IT Support Professionals
Hardware Technical Skills for IT Support roles
IT Support Interview Preparation”

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9. Help Desk Analyst 经过 The Art Of Service Udemy课程

“Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate.”

截至目前,超过 1348+ 人们已经注册了这门课程,而且已经结束了 327+ 评论.

课程内容
Introduction
Customer Service
Administration
IT Service Management & Common Terminology
Service Delivery Principles
Service Operation Principles
Common Technical Knowledge & Skills
Help Desk Analyst Certification

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10. IT Help Desk for Beginners 经过 “Jason Ruediger, Mariecor Agravante” Udemy课程

The essentials to become an IT Help Desk Technician

截至目前,超过 1094+ 人们已经注册了这门课程,而且已经结束了 372+ 评论.

课程内容
Introduction
Customer Experience
Software Installation and Removal
Networking Basics
Workgroup vs. Domain
Troubleshooting

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下面是一些关于学习的常见问题技术支持

学习技术支持需要多长时间?

“学习技术支持需要多长时间”这个问题的答案是。 . .这取决于。每个人都有不同的需求,每个人都在不同的场景下工作,所以一个人的答案可能与另一个人的答案完全不同。

考虑这些问题:你想学习 技术支持 是为了什么?你的出发点在哪里?您是初学者还是有使用 技术支持 的经验?你能练习多少?每天1小时?每周40小时? 查看本课程关于 技术支持.

技术支持 学起来容易还是难?

不,学习 技术支持 对大多数人来说并不难。检查这个 关于如何学习的课程 技术支持 立刻!

如何快速学习技术支持?

学习 技术支持 最快的方法是先得到这个 技术支持 课程, 然后尽可能练习你学到的任何东西。即使每天只有 15 分钟的练习。一致性是关键.

在哪里学习 技术支持?

如果您想探索和学习 技术支持,那么 Udemy 为您提供了学习 技术支持 的最佳平台。查看此 关于如何学习的课程 技术支持 立刻!