10最好的CRM教程推荐

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特写 iPhone,显示 Udemy 应用程序和带笔记本的笔记本电脑有数以千计的在线课程和课程可以帮助您提高 CRM 技能并获得 CRM 证书。

在这篇博客文章中,我们的专家汇总了 10 个精选列表 最好的 CRM 课程, 现在在线提供的教程、培训计划、课程和认证。

我们只包括那些符合我们高质量标准的课程。我们花了很多时间和精力来为您收集这些。这些课程适合所有级别的初学者、中级学习者和专家。

以下是这些课程以及它们为您提供的内容!

10最好的CRM教程推荐

1. CRM: Customer Relationship Management 经过 “Expert Academy, Lahcen Bouya” Udemy课程 我们的最佳选择

“Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast”

截至目前,超过 10911+ 人们已经注册了这门课程,而且已经结束了 409+ 评论.

课程内容
“Forget CRM, Think MCR
Maximising Your Customer Relationships
Giving The Best To Your Customers
Getting The Best From Your Customers
Keeping It All Going”

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2. Become a CRM Manager: overview for Email Marketing starters! 经过 Matthias Kaiser (Head of CRM | Certified Email Marketing Manager) Udemy课程

“Salary, chances and challenges: What’s it like to work as a CRM Manager and how to become one? A course by a Head of CRM”

截至目前,超过 10565+ 人们已经注册了这门课程,而且已经结束了 165+ 评论.

课程内容
“Introduction
What is CRM? A compact overview to give you a basic knowledge.
What’s it like to work as a CRM Manager?
Perspectives, salary & challenges
Tips & tricks for your CV & resume when applying in CRM
Conclusion”

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3. CRM Fundamentals 经过 Juan Sebastian Garcia Udemy课程

Want to become a Customer Relationship Management Professional? Do this course!

截至目前,超过 4977+ 人们已经注册了这门课程,而且已经结束了 320+ 评论.

课程内容
Introduction
CRM in the Enterprise
CRM Strategy
CRM Customer Data
CRM Data and History
CRM Architecture
CRM Management
CRM Analysis and Components
CRM Products in the Market
CRM Microsoft Dynamics
CRM Microsoft Dynamics

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4. Excel 101: Create Your Own CRM In Excel Masterclass 经过 “Chris Benjamin, MBA & CFO” Udemy课程

“2022 Update: Includes Template! Design, Build and Utilize Your OWN Custom CRM System In Excel Masterclass”

截至目前,超过 4550+ 人们已经注册了这门课程,而且已经结束了 209+ 评论.

课程内容
Introduction
CRM Database Creation
CRM Report Creation and Use
Course Conclusion

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5. Zoho CRM and Zoho Creator Masterclass 经过 Jeremy Nagel Udemy课程

Learn everything you need to become a Zoho CRM/Creator consultant.

截至目前,超过 2405+ 人们已经注册了这门课程,而且已经结束了 453+ 评论.

课程内容
Introduction
CRM overview
Navigating the CRM
Working with a client
Zoho CRM customisation
Automation
Deluge script for CRM custom functions
Zoho CRM API deep dive
Integrating with third party services
Custom apps in Zoho CRM
End to end CRM case studies
Deluge in Zoho Creator
Website integration
Zoho CRM extensions
Wrapping up

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6. The Complete CRM Course for Beginners 经过 Online Courses Institute Udemy课程

“Learn Customer Relationship Management, Types, Customer Relationships, Customer Management, Implementation & more”

截至目前,超过 1667+ 人们已经注册了这门课程,而且已经结束了 118+ 评论.

课程内容
Customer Relationship Management
Types of CRM
Customer Relationships
Customer Management
CRM Implementation
Customer Related Databases

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7. Bitrix24 implementation masterclass 经过 Gaurav Soni Udemy课程

“Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company.”

截至目前,超过 1107+ 人们已经注册了这门课程,而且已经结束了 359+ 评论.

课程内容
Introduction
Task Management in Bitrix24
Drive and Calendar
Workgroups / Project Management
Bitrix CRM Basics
Leads in Bitrix CRM
Deals in Bitrix CRM
CRM Contact and Companies
Quotations and Invoices in CRM
CRM Permission Management
CRM integrations
Workflows / Business processes automation
Bitrix Sites
Bitrix Development
Email Marketing & Time and Reports
Deprecated (Old videos)

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8. Customer Relationship Management | A Retail Perspective 经过 Dr. Muhammad Tahir Jan Udemy课程

The success of your business through managing relationships with customers effectively

截至目前,超过 939+ 人们已经注册了这门课程,而且已经结束了 197+ 评论.

课程内容
Introduction
CRM & Retailing
The CRM Process

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9. Becoming a Zoho CRM Admin 经过 The Workflow Academy Udemy课程

Everything you need to feel comfortable using Zoho CRM

截至目前,超过 413+ 人们已经注册了这门课程,而且已经结束了 126+ 评论.

课程内容
“Set Up Your Accounts, and Intro to Zoho CRM
Cleaning up the CRM
Email
Workflow Rules
Imports
Forms”

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10. Introduction to Business Support System – BSS 经过 Cognitel Training Services Udemy课程

Learn about business support system employed in telecom domain

截至目前,超过 396+ 人们已经注册了这门课程,而且已经结束了 102+ 评论.

课程内容
Introduction to Business Support System – BSS
Customer Relationship Management
Mediation and Billing
Concepts of Revenue Management
Digital Aspect of BSS- SMAC
Assessment Quiz: Introduction to Business Support System – BSS

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下面是一些关于学习的常见问题CRM

学习CRM需要多长时间?

“学习CRM需要多长时间”这个问题的答案是。 . .这取决于。每个人都有不同的需求,每个人都在不同的场景下工作,所以一个人的答案可能与另一个人的答案完全不同。

考虑这些问题:你想学习 CRM 是为了什么?你的出发点在哪里?您是初学者还是有使用 CRM 的经验?你能练习多少?每天1小时?每周40小时? 查看本课程关于 CRM.

CRM 学起来容易还是难?

不,学习 CRM 对大多数人来说并不难。检查这个 关于如何学习的课程 CRM 立刻!

如何快速学习CRM?

学习 CRM 最快的方法是先得到这个 CRM 课程, 然后尽可能练习你学到的任何东西。即使每天只有 15 分钟的练习。一致性是关键.

在哪里学习 CRM?

如果您想探索和学习 CRM,那么 Udemy 为您提供了学习 CRM 的最佳平台。查看此 关于如何学习的课程 CRM 立刻!